If you cancel within one week of your most recent invoice we will refund you for that invoice.
This means you don’t have to worry about nasty contract renewal surprises.

When can I cancel a monthly plan?
You can cancel your plan at any point and you will not be charged anything beyond the current month you are in. If you cancel within seven days of your most recent invoice we will refund you for that invoice should you wish to terminate your service immediately.

When can I cancel an annual plans?
You can cancel at any point and you will not be charged for any subsequent years. We are not able to offer pro-rata refunds for the annual plan. This allows us to offer two months free when signing up to the annual plan. If you cancel within seven days of your most recent invoice we will refund you for that invoice should you wish to terminate your service immediately.

How easy is it to cancel?
Very easy. Just send an email to our support team (help@hoxtonmix.com) from your registered email address asking for a cancellation and we will cancel your account.

Where is the Hoxton Mix Virtual Office address located?
The Hoxton Mix Virtual Office address
The Hoxton Mix Virtual Office is a prime address in central london. It is close to Old Street, Moorgate and Liverpool Street tube stations.

What does the office building look like?

The Hoxton Mix building is the white and grey one. Actual Google Street View image.
This is a photo of the exterior of our building. This image is visible on Google Street view when people look up your address.

What will my new address be?
Your Company Name / Your Name,
Third Floor,
86-90 Paul Street,
London,
EC2A 4NE

You can use the Hoxton Mix Virtual Office address as the legal registered address for your business with Companies House. This is fully included in the prices of all our plans. You do not need to pay anything extra.

Does price go up if I receive lots of letters?
No, there are no extra or hidden costs for handling your post. No matter how many letters you get you will not pay more than the price you agree on.

Are there any other charges (e.g. Royal Mail costs)?
No, there are no other charges. All costs are included in the fixed price you pay.

How can the Hoxton Mix Virtual Office be so affordable?
We use technology to speed up the process of sorting through post. This efficiency allows us to be extremely competitive with our pricing.

You can use the Hoxton Mix Virtual Office address as the legal registered address for your business for all your HRMC correspondents. This is fully included in the prices of all our plans. You do not need to pay anything extra.

You can use the Hoxton Mix Virtual Office to receive all your business’ post. This is fully included in the prices of all our plans. You do not need to pay anything extra.
We cannot accept parcels on behalf of your business.

Photos of our standard meeting rooms

Our meeting rooms are located on the 4th floor with disabled access via our lift. Filter coffee & tea is provided free of charge and our friendly reception team are on hand to show guests and delegates into the meeting room.

What is included with a meeting room visit?

• Meeting table for up to 6 people
• Fibre Optic Broadband/Wi-Fi
• HD Screen
• Whiteboard and Marker Pens
• Filter coffee & tea provided free of charge
• Air conditioning

How much do meeting rooms cost?
Meeting rooms cost £35 per hour.

How easy is it to book a meeting room?
Booking a meeting room is very easy. Just send an email to help@hoxtonmix.com with the date and time you desire. Availability is decided on a first come, first served basis.

How long does setting up an account take?
When you have input your card details and sent us a scan or photo of your ID and a scan or photo of a proof of address, it takes an average time of ten minutes to approve your account. This is only between 9am and 6pm UK time Monday to Friday. If you register outside of those times, the request will be handled within the first few hours of the next working day.

How much does it cost to set up an account?
Setting up an account is free. There are no setup fees when joining the Hoxton Mix Virtual Office.

Every time you receive a piece of post we send you an email alert within one full working day. This ensures you are always on top of your business’ needs.